Play Smart. Stay in Control.
At 3bdt, we believe gambling should always be entertaining — never a source of stress or harm. Our responsible gaming programme gives every Bangladesh player the tools, knowledge, and support they need to keep their experience positive, safe, and within personal limits.
Our Commitment
Gambling Is Entertainment — Keep It That Way
3bdt is built on a simple premise: our platform exists to provide safe, fair, and enjoyable entertainment for adults across Bangladesh. Whether you are following a BPL cricket match, spinning the reels on a Pragmatic Play slot, or joining a live Evolution Gaming table, your wellbeing comes first — before any deposit, bonus, or jackpot.
Responsible gaming is not a footnote at 3bdt. It is woven into every layer of the platform — from the age gate at registration to the deposit limit controls in your account dashboard, and from our automated behaviour-monitoring systems to the team of trained support agents available around the clock at .
This page outlines the tools and policies we have put in place to help you maintain healthy boundaries. We also provide honest guidance on recognising when gambling may be moving from entertainment into something more serious, and clear steps on what to do if that happens. We encourage every player to read this page in full, regardless of whether they currently feel their gambling is a concern.
Need Help Right Now?
If you or someone you know is struggling with gambling-related harm, do not wait. Our support team is available 24 hours a day, 7 days a week — including during Eid, Pohela Boishakh, and all public holidays in Bangladesh.
To request a self-exclusion, deposit limit adjustment, or account cooling-off period, email our team with your registered username and the specific tool you wish to activate. We action all responsible gaming requests within 24 hours.
Protective Tools
Tools Available to Every 3bdt Player
These features are built directly into the 3bdt platform. You can activate or adjust any of them at any time by contacting our support team — no questions asked, no waiting period to request a restriction.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Limits can be lowered instantly; increases take 7 days to take effect, giving you time to reconsider.
Loss Limits
Cap the total amount you are willing to lose within a set time period. When your loss limit is reached, your account is automatically restricted from further wagering activity for the remainder of that period, protecting your bankroll from chase-loss behaviour.
Wager Limits
Restrict the maximum single bet or stake amount across sports markets and casino games. Wager limits are useful if you find yourself placing larger-than-intended bets during winning or losing streaks — they enforce discipline at the stake level.
Session Time Limits
Set a maximum duration for each login session. When the time is up, the platform will remind you that your session limit has been reached and prompt you to log out. You can also enable a mandatory cooling-off reminder after extended play sessions.
Time-Out / Cooling-Off
Take a voluntary break from the platform for a period of 24 hours, 7 days, 30 days, or a custom duration up to 6 weeks. During a time-out, your account is suspended and no deposits, bets, or logins are possible. The time-out cannot be reversed early once activated.
Self-Exclusion
Request a long-term self-exclusion of 6 months, 1 year, 2 years, or permanent closure. A self-exclusion immediately blocks your account from all gambling activity on the 3bdt platform. Permanent exclusions cannot be reversed. Contact to activate this tool.
How It Works
Activating Your Responsible Gaming Tools
All responsible gaming tools on the 3bdt platform are activated through our support team to ensure proper verification and immediate action. Here is the step-by-step process for activating any tool:
Contact Support
Email from the email address registered to your 3bdt account. Include your username in the subject line along with the phrase "Responsible Gaming Request" so our team can prioritise your message immediately.
Specify the Tool and Parameters
State clearly which tool you wish to activate — for example, "I want to set a daily deposit limit of ৳2,000" or "I want to self-exclude for 6 months starting today." The more specific your request, the faster our team can action it without follow-up questions.
Identity Verification
Our support agent will verify your identity against your registered account details to ensure no one else can activate restrictions on your account without your knowledge. This protects you as well as the integrity of the tool itself.
Immediate Activation
Once verified, all responsible gaming restrictions are activated within 24 hours — and in most cases within 1–2 hours of your confirmed request. You will receive an email confirmation once the tool is live on your account.
Age Policy
Strict 21+ Age Requirement
3bdt enforces a strict minimum age of 21 years for all registered players. This is a firm policy with no exceptions. We apply the following age-verification measures across the platform:
- Date-of-birth collection at registration, with automatic rejection of any applicant under the age of 21 at the time of sign-up.
- KYC document verification — National ID card or passport — confirming the player's true date of birth before withdrawals are processed.
- Ongoing monitoring for age-related flags in account behaviour, with manual review triggered for any account where age may be in question.
- Immediate permanent account closure and voiding of all associated transactions if a player is found to be under 21, with full cooperation with relevant authorities if required.
- Parents and guardians who believe a minor has accessed the platform should contact immediately. All such reports are treated as urgent priority cases.
Know the Signs
Recognising Problem Gambling
Problem gambling can develop gradually and is not always immediately obvious — even to the person experiencing it. The following signs may indicate that gambling has moved beyond entertainment and is beginning to cause harm. If you recognise several of these patterns in yourself or someone close to you, please seek support without delay.
Spending more money on gambling than originally intended, or consistently exceeding the amount you planned to bet in a session.
Chasing losses — placing further bets to try to recover money that has already been lost, often leading to larger losses.
Gambling with money intended for essential expenses such as rent, food, utility bills, or family needs.
Feeling restless, irritable, or anxious when attempting to cut down on gambling or when unable to access the platform.
Lying to family members, friends, or colleagues about the amount of time or money spent gambling.
Neglecting work, family responsibilities, or personal relationships because of time spent gambling or thinking about gambling.
Borrowing money, taking loans, or selling personal possessions to fund gambling activity.
Feeling that gambling is the only way to relax, escape problems, or cope with negative emotions such as stress, loneliness, or grief.
Repeatedly making unsuccessful attempts to stop, cut back, or control gambling behaviour despite a genuine desire to do so.
Self-Assessment
Ask Yourself These Questions
These questions are adapted from widely used responsible gaming self-assessment frameworks. Answer them honestly. If you answer "yes" to three or more, we strongly encourage you to contact our support team to discuss the responsible gaming tools available to you.
Have you ever gambled with money that was meant for something else — such as household bills, rent, or daily expenses — even if just once?
Do you find yourself thinking about gambling frequently throughout the day, even when you are not actively playing?
Have you ever tried to win back money you lost by gambling more — and ended up losing even more as a result?
Has anyone in your life — a family member, partner, or close friend — ever expressed concern about how much time or money you spend gambling?
Have you ever felt the need to hide your gambling activity from people close to you, or felt ashamed or guilty after a gambling session?
Do you find it difficult to stop playing once you have started, even when you intended to only play for a short time?
Have you ever borrowed money or sold something in order to fund gambling, or to recover gambling-related debt?
Do you gamble as a way to escape from stress, difficult emotions, personal problems, or situations in your daily life?
If you answered "yes" to 3 or more of the above questions, please email — our team can help you review the responsible gaming tools available on your account and discuss next steps with you in complete confidence.
Play Responsibly
Enjoy 3bdt — Within Your Limits
Responsible gaming and great entertainment go hand in hand. If you feel confident your gambling is under control, explore everything 3bdt has to offer — cricket betting, live casino, slots and more. If you have questions, our FAQ page covers common topics in full. Remember: 21+ only, and always play within your means.