3bdt Privacy Policy

This Privacy Policy applies to all users of the 3bdt platform, accessible at 3bdt.io, and governs the collection, use, storage, disclosure, and protection of personal data provided by or generated about users of our Services. The policy covers our website, account management portal, sportsbook, casino games, mobile-optimised pages, and all related services operated under the 3bdt brand.

By accessing or using the 3bdt platform in any capacity — including browsing without registration — you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, you should discontinue use of the platform immediately.

This policy should be read alongside the 3bdt Terms & Conditions and Responsible Gaming page, both of which contain additional provisions that interact with your data rights and obligations as a registered user.

For the purposes of this Privacy Policy, 3bdt acts as the data controller in respect of personal data collected from users of the platform. As data controller, 3bdt determines the purposes for which and the means by which personal data is processed.

All enquiries relating to this Privacy Policy, requests to exercise data rights, or concerns about how your personal data is being handled should be directed to our dedicated support team. Contact details are provided in Section 15 of this policy.

Where 3bdt engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, and fraud detection services — those third parties act as data processors and are bound by contractual obligations to process data only in accordance with 3bdt's documented instructions and this policy.

3bdt collects personal data in two broad categories: data you provide to us directly, and data generated automatically when you use the platform. The following table summarises the categories of personal data we collect and the primary purpose for which each category is collected:

3bdt does not collect special categories of personal data (sometimes called sensitive personal data) such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where strictly required by applicable law or where you volunteer such information in the context of a responsible gaming support request.

3bdt collects personal data through the following channels:

• Direct submission: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automated collection: When you browse or interact with the platform, our servers, analytics tools, and cookie technologies automatically record technical and usage data as described in Section 8 (Cookies).
• Third-party sources: We may receive data about you from KYC and identity verification providers, payment processors (such as bKash and Nagad), and fraud-prevention services in order to validate the information you have provided to us and to comply with our legal obligations.
• Inferred data: We may derive data points about your preferences, risk profile, or responsible gaming status from analysis of your betting patterns, session frequency, and account activity. This inferred data is used solely for platform improvement and responsible gaming purposes.

3bdt processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

1. Contractual necessity: Processing is required to perform the contract between you and 3bdt — namely, to operate your account, process deposits and withdrawals, settle bets, and provide the Services you have requested.
2. Legal obligation: Processing is required to comply with applicable laws and regulatory requirements, including age verification, anti-money laundering (AML) checks, Know Your Customer (KYC) procedures, and record-keeping obligations.
3. Legitimate interests: Processing is necessary for the legitimate interests of 3bdt, including fraud prevention, platform security, product improvement, and responsible gaming monitoring, provided those interests are not overridden by your data protection rights.
4. Consent: Where we send you optional marketing communications or use non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time by contacting support or adjusting your account communication preferences.

3bdt uses the personal data we hold about you for the following purposes:

• To create, verify, and maintain your player account, including processing registration, age verification, and identity checks.
• To process financial transactions, including deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your registered payment account.
• To deliver the Services you have requested, including providing access to sports betting markets, live casino games, slots, and crash games.
• To communicate with you regarding your account, including security alerts, transaction confirmations, KYC requests, and responses to support enquiries.
• To send you promotional communications about bonuses, offers, and seasonal promotions — where you have consented to receive such communications or where we have a legitimate interest in marketing to existing customers.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the platform.
• To monitor your gameplay patterns for responsible gaming purposes, including identifying signs of problem gambling and applying responsible gaming tools where appropriate.
• To analyse aggregate, anonymised usage data to improve the platform's performance, content, and user experience.
• To comply with legal and regulatory obligations, including record-keeping, audit requirements, and responding to lawful requests from competent authorities.

3bdt does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. We may share your personal data with the following categories of recipients, and only to the extent strictly necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to facilitate deposit and withdrawal transactions. These processors operate under their own privacy policies and data security standards.
• KYC and identity verification providers: Third-party services that assist 3bdt in verifying the identity, age, and source of funds of registered users, as required by our legal obligations.
• Fraud prevention and security services: Specialist providers that help us detect, investigate, and prevent fraudulent transactions, account takeovers, and platform abuse.
• Technology infrastructure providers: Cloud hosting, content delivery, and cybersecurity providers that process data on 3bdt's behalf under strict contractual data processing agreements.
• Game content providers: Where required for the operation of specific games, limited technical data (such as session tokens and game results) may be shared with licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. No personally identifiable data beyond what is technically necessary is shared.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory direction, 3bdt may disclose personal data to competent governmental or regulatory authorities.

3bdt uses cookies and similar tracking technologies to operate the platform, enhance user experience, and gather analytics data. A cookie is a small text file stored on your device by your browser when you visit a website. The following categories of cookies are used on the 3bdt platform:

Strictly necessary cookies cannot be disabled as they are essential for the platform to function. For all other cookie categories, you may manage your preferences by adjusting your browser settings to refuse or delete cookies. Please note that disabling functional cookies may affect your experience on the platform, such as requiring you to re-enter preferences on each visit.

3bdt does not use cookies to build advertising profiles for sale to third-party ad networks, nor does it embed third-party advertising pixels on platform pages.

3bdt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your registered account on the platform, plus a minimum of 5 years following permanent account closure, in order to comply with anti-money laundering record-keeping obligations and to enable the resolution of any disputes that may arise after closure.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Support and communications data: Retained for 2 years from the date of the communication, unless the communication relates to a dispute or legal matter, in which case it is retained for the duration of that matter plus 2 years.
• Analytics and usage data: Aggregated and anonymised within 24 months of collection, after which it no longer constitutes personal data.
• Marketing consent records: Retained for the period of consent plus 3 years after consent is withdrawn, as evidence of the consent having been obtained.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 3bdt's data destruction procedures.

3bdt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Key security measures include:

• SSL/TLS encryption: All data transmitted between your device and the 3bdt platform is encrypted using industry-standard TLS protocols. Look for the padlock icon and "https://" in your browser address bar when using the platform.
• Password hashing: User passwords are never stored in plain text. They are hashed using a strong, salted cryptographic algorithm so that even 3bdt staff cannot view your password.
• Access controls: Access to personal data is restricted to 3bdt staff and authorised processors who have a documented need to access it in order to perform their duties. All access is logged and subject to regular review.
• Two-factor authentication (2FA): 3bdt supports 2FA for player accounts, providing an additional layer of protection beyond the username and password combination.
• Fraud monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, unusual transaction patterns, or suspicious betting behaviour, with alerts triggering manual review where warranted.
• Penetration testing and vulnerability assessments: The platform undergoes regular security assessments by qualified security professionals to identify and remediate vulnerabilities before they can be exploited.

As a user of the 3bdt platform, you hold certain rights in respect of your personal data. 3bdt is committed to honouring these rights promptly and transparently. Your rights include:

• Right of access: You have the right to request a copy of the personal data 3bdt holds about you, together with information about how it is being processed. We will respond to verified access requests within 30 days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly from your account dashboard; for other corrections, contact support.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to our legal retention obligations — we cannot erase data we are required by law to retain.
• Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your personal data — for example, while a rectification request is being assessed.
• Right to data portability: Where processing is based on your consent or a contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis. You also have the absolute right to object to the use of your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the 3bdt support team at [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. We may need to verify your identity before processing your request. We will respond to all valid requests within 30 days and will notify you if additional time is required.

The 3bdt platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps designed to prevent minors from accessing the platform.

If 3bdt discovers or is notified that personal data has been collected from a person under 21, we will immediately close the associated account, delete or anonymise all personal data collected in connection with that account, void any associated transactions, and take any further steps required by applicable law.

If you are a parent or guardian and believe that your child may have registered on the 3bdt platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay. We treat reports of underage account use as a priority matter.

The 3bdt platform may reference or integrate services from third-party providers — including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — for the purpose of delivering game content. While 3bdt takes care to work only with reputable, security-conscious partners, we are not responsible for the privacy practices of these third parties.

When you play a game delivered by a third-party studio, that studio's own data processing activities (for example, recording game session outcomes) are governed by their own privacy policy. 3bdt shares only the minimum technical data necessary for game delivery and does not provide game studios with your full identity or financial data beyond what is required by the game integration.

This Privacy Policy does not apply to any third-party websites, applications, or services that may be accessible from the 3bdt platform through links or integrations. You access any such third-party content at your own risk and are encouraged to review the privacy policies of those services independently.

3bdt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify registered users by email to the address on file and by displaying a prominent notice on the platform at least 7 days before the changes take effect.

The effective date at the top of the policy will always reflect when the most recent version came into force. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the platform following any update constitutes your acceptance of the revised policy.

Prior versions of this Privacy Policy are available on request by contacting the support team.

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 3bdt holds about you, please contact our support team using the details below. All privacy-related enquiries are treated with priority and strict confidentiality.

Email: [email protected]

Support hours: 24/7 — Bangladesh Standard Time (UTC+6)

Response time: Within 2 hours for urgent account security matters; within 30 days for formal data rights requests as required by applicable law.